You must close invoices instead of deleting them to clear the balance due for an invoice. However, you can restore deleted invoices and then close them.
- From the menu to the left, click Accounting.
- Click Invoices. The Invoices page opens.
- Click the Status drop-down menu and ensure Deleted is selected.
- Click the invoice for which you need to clear a balance. The invoice details open.
- Click More and select Restore.
- At the Are You Sure prompt, click Restore.
- Click More again and select Close Invoice. The invoice is closed, and the balance due is reduced to $0.