Clear the Balance of a Deleted Invoice

You must close invoices instead of deleting them to clear the balance due for an invoice. However, you can restore deleted invoices and then close them.

  1. From the menu to the left, click Accounting.
  2. Click Invoices. The Invoices page opens.
  3. Click the Status drop-down menu and ensure Deleted is selected.
  4. Click the invoice for which you need to clear a balance. The invoice details open.
  5. Click More and select Restore.
  6. At the Are You Sure prompt, click Restore.
  7. Click More again and select Close Invoice. The invoice is closed, and the balance due is reduced to $0.