You can customize the welcome letter sent to your centers when you first enroll them in your sponsorship. The KidKare Welcome Letter includes the following information:
- A brief introductory message.
- A link to allow the center admin to log in and set a password.
- A link to the Introduction to KidKare for Sponsored Centers video.
- A link to the KidKare Features for Sponsored Centers PDF.
- A link to the KidKare Knowledge Base.
- A signature.
To customize the letter:
- Log in to app.kidkare.com. Use the same credentials you use to access Minute Menu CX.
- Click
. The Settings page opens. - In the General Settings section, click Edit Welcome Letter Template. The Welcome Letter Template pop-up opens.
- Click Edit.
- Update the Subject and From boxes, as needed. Variables you can use to fill-in certain information are listed at the bottom of the editor (SponsorName, CenterPhone, and so on). To add one of these variables to your text, type @ and begin typing the variable to use. A list of available items displays as you type, so you can select the variable you need. For example, to add the provider's name to the Subject, you would type @CenterName in the Subject box.
- Specify which welcome letter you are sending: KidKare or Minute Menu CX. The letter marked with
is the active one. To enable the other template, click 
. Note that the slider turns green and the other letter's slider turns red. You can only have one active welcome letter at a time. - Click the first Message box and customize your messaging. Just as you did in Step 5, you can use variables to complete certain information, such as the center's name.
- Click the Signature box to customize your signature.
- Click Add Attachment to add any attachments needed.
- When finished, click Save.
. The Settings page opens.
is the active one. To enable the other template, click 
. Note that the slider turns green and the other letter's slider turns red. You can only have one active welcome letter at a time.