Pay Invoices

If your childcare provider allows you to pay invoices online, you can pay invoices with your credit card, or you can pay invoices via ACH with your bank account. 

When you receive an invoice from your childcare provider, you typically receive an email or text notification, depending on your selected Notification settings. A notification also displays in the top-right corner in Parachute, as well as on your My Invoices section on the Home Page.

Manage Stored Payment Methods

Bank Accounts

Adding a bank account to Parachute allows you to set up one-time or recurring ACH payments. This authorizes your bank to quickly send money from your account to pay your invoices, eliminating the need for paper checks and cash payments. This payment method is referred to as an ACH payment. Paying your invoices with ACH can save you money, as the processing fees charged for this method of payment are typically less than the ones charged for using a credit/debit card.

  1. Log in to app.kidkare.com. Your child care provider should have sent you a welcome email that allows you to create an account. If you have not received this invitation, contact your child care provider.
  2. From the menu to the left, click Settings
  3. Click Payment Information & AutoPay
  4. Click [INSERT ICON] Edit in the upper right hand corner

Add Bank Account

When you add a bank account, Stripe, the service that processes online payments, will make two small deposits into your account. You have to enter these amounts to verify your bank account. Ensure that all information you enter is accurate.

  1. Click Add Bank Account 
  2. Enter your full name as it appears on your bank account.
  3. Enter the Routing Number for your bank account.
  4. Enter the Account Number 
  5. Click Continue. The Pending Verification message displays. Your bank account is at Pending status until you receive the two small deposits from Stripe. Once you receive these deposits, continue to the Verify a Bank Account heading, below.
  6. Click Save in the upper right hand corner

Verify a Bank Account

Once you receive two small deposits from Stripe, return to the Settings page to verify your pending bank account.

  1. In the Payment Information & AutoPay section click the pending bank account. The Account Verification pop-up opens.
  2. Click the Deposit 1 and Deposit 2 boxes and enter the deposit amounts as shown in your bank transaction log.
  3. Click Verify Account. If the amounts entered match what is shown on your bank account, the Success message displays and you can now use your bank account to pay invoices.

Delete a Bank Account

Remove bank accounts you are no longer using.

  1. In the Payment Information & AutoPay section within Settings, click the Edit button in the upper right and corner, then find bank account you would like to remove
  2. Click Trash icon. This will permanently remove this bank account, unless you add it back manually. 

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Manage Credit Cards

Adding credit cards to Parachute allows you to use cards for one-time or recurring invoice payments. 

  1. Log in to app.kidkare.com. Your childcare provider should have sent you a welcome email that allows you to create an account. If you have not received this invitation, contact your provider.
  2. From the menu to the left, click Settings
  3. Click Payment Information & AutoPay
  4. Click Edit icon in the upper right hand corner

Add a Credit Card

  1. Click Add Credit Card
  2. Click the Card Number box and enter your credit card number exactly as it appears on the card.
  3. Click the MM/YY box and enter the expiration month and year for the card.
  4. Click the CVC box and enter the CVC for your card. You can find this three-digit code on the back of most major credit cards. If this is an American Express card, the CVC is the four-digit number on the front of the card.
  5. Click the Zip Code box and enter your billing zip code.
  6. Click Submit.
  7. Click Save in the upper right hand corner

Delete a Credit Card

To delete a credit card:

  1. In the Payment Information & AutoPay section within Settings, click the Edit button in the upper right and corner, then find bank account you would like to remove
  2. Click Trash icon. This will permanently remove this bank account, unless you add it back manually. 

Setup & Manage AutoPay

When you set up AutoPay, payments are made automatically from the bank account or credit card you designate. You can also set payment limits that ensure that only invoices equal to or less than the selected limit are charged to your payment method. Any invoices exceeding this limit must be paid manually.

Note: You can only have one payment method active for AutoPay at a time.

Enable AutoPay

  1. In the Payment Information & AutoPay section within Settings, click the Edit button in the upper right and corner
  2. Turn the AutoPay status from Off to On
  3. From the Payment Method drop down, select the desired payment method
  4. Click Yes, Enable
  5. If you wish to set a Payment limit enter in the amount, then click Yes, Set Limit
  6. If you don't wish to set a limit at this time click Continue without Payment Limit
  7. Click Save in the upper right hand corner

Disable AutoPay

  1. In the Payment Information & AutoPay section within Settings, click the Edit button in the upper right and corner
  2. Turn the AutoPay status from on to Off 
  3. Click Yes, Disable
  4. Click Save in the upper right hand corner

Pay Invoices Individually

Paying an invoice from the Invoice Details page allows you to view invoice details before proceeding with payment.

  1. From the menu to the left, click Payments. The Invoices page opens.
    Tip! Click the Status drop-down menu to filter to Unpaid, Paid, Partially Paid, and Declined invoices. 
  2. Click the invoice to pay. The Invoice Details page opens.
  3. Review the invoice details.
  4. Select the desired Payment Method you wish to pay the invoice with
    • You may also click Add Payment button
  5. Enter in the total amount you would like to charge to this payment method
  6. If you have Account Credit select Yes and enter in the amount you would like to use
  7. Review the payment
  8. Click Pay Now
  9. Once payment is complete, you can navigate back to the Payments section and repeat Steps 2-8 for each invoice to pay.

Pay Multiple Invoices 

When you pay invoices from the Payments page, you can pay multiple invoices at the same time, if needed. This view also provides you with an overview of the charges, the invoice status, and so on.

  1. From the menu to the left, click Payments 
  2. Check the box next to each invoice to pay. You can select as many invoices, as needed.
    Tip! Click the Status drop-down menu to filter to UnpaidPartial, and Declined invoices. This will show you only those invoices that have yet to be paid in-full.
  3. Click Pay Now in the top-right corner, this will direct you to a screen with a list all of the selected invoices
  4. For each invoice select what payment method you would like to use or click Add Payment Method button to add a new payment method
  5. For each invoice enter how much you would like to pay
  6. Review the Payment Details section to see the total amount paid across the different payment methods and to remaining balance of the invoices selected
  7. Click 
  8. Click Pay Now
  9. Once payment is complete, you can navigate back to the Payments section and repeat Steps 3-8 for each invoice to pay.