Every online payment will have a $1.00 fee charged for using the service. This fee can be paid by the parent or the child care provider.
Debit and Credit Card Fees
For payments made by debit or credit card there is a 2.95% variable fee, in addition to the $1.00 transaction fee. This fee can be paid by the child care provider or by the parent. (ACH payments do not have to pay this fee, which make it the most cost effective option.)
For example, if a parent makes a $100 debit or credit card payment there will be a $1.00 transaction fee along with a 2.95% debit or credit card fee. The 2.95% of the $100 payment will be $2.95. When added to the $1.00 transaction fee the total fee is $3.95 when paying with a debit or credit card.
- ACH returns and Notices of Change, which include failed payments such as Insufficient Funds, will be charged $4.00 per return to the child care providers account.
- Customer Initiated returns, for example if a parent goes to their bank and cancels their payment to you, will be charged a $25.00 fee to the child care providers account.
- Debit or Credit Card Chargebacks, which happens when a parent cancels their payment to you through their debit or credit card company, will be charged a $40.00 fee to your account.
Parents who have additional questions about fees for online payments should talk directly to their child care provider.