Print the Office Error Report (OER)

You can view and print the Office Error Report (OER) from the Reports page or the Claim Details page once you’ve processed claims.

Printing the OER from the Reports Menu

1. From the menu to the left, click Reports.
2. Click the Select a Category drop-down menu and select Claims.
3. Click the Select a Report drop-down menu and select Office Error Report.
4. Click the Month box and select the month for which to print the report.
5. Click the Select Center drop-down menu and select the center for which to print the OER. You can also select All Active Centers to print the OER for all currently active centers.
6. Click Run. The OER downloads as a PDF.

Printing the OER from the Claim Details Page

1. From the menu to the left, click Claims.
2. Select List Claims. The View Claims page opens.
3. Set filters for the claims to view:
   1. Select the All Centers option or the Selected Center option. If you choose Selected Center, you must select a center at the top of the page.
   2. If you operate in multiple states, click the State drop-down menu and select the state(s) to view. You can also select All States.
   3. Click the Claim Month drop-down menu and select the claim month to view. You can also select All Months.
4. Click Go.
5. Click the link in the Month column to open the Claim Details page for the claim to view.
6. Click the Claim Actions drop-down menu and select Office Error Report. The OER downloads as a PDF.