Quick Fixes and Troubleshooting Tips
- Try a different device or browser. Try this first for the quickest fix. If the issue persists on your preferred device/browser, you can report it, but switching devices/browsers can help immediately. For example, if you are having trouble on Internet Explorer, try Google Chrome. If you're using your phone, try another mobile device or a computer.
- Refresh. Sometimes your browser may just need a hard refresh. Follow the instructions here to refresh your default browser.
- Clear your browser cache. If all else fails, clear your browser cache. This process differs between browsers and devices. Click the link for your particular device and/or browser below.