Quick Fixes and Troubleshooting Tips

1. Try a different device or browser. If you're looking for a quick fix - try this first. If the issue on your preferred device persists, you may choose to report it, but this quick fix can help if you're in a pinch! You can access KidKare on just about any device with access to the internet. If you're using Internet Explorer and you're having a problem, try switching to Google Chrome. Or if you're using your phone and have another phone, tablet, or computer, try doing it on one of those. 

2. Refresh your web page. (Desktop or laptop) Sometimes your browser may just need a hard refresh. Follow the instructions here to refresh your default browser.

3. Clear your browser cache. Clearing cache is different for different browsers and devices, click the link for your browser/device below:


Desktop or Laptop